1.Description of Services
Howard Communications LLC (“Howard Communications,” “we,” “us,” or “our”) provides residential home security services, including:
- Home security consultations — free consultations, in person or by phone, to assess your home and recommend a security setup tailored to your property and needs.
- Security equipment and installation — sale and professional installation of home security equipment, which may include control panels, door and window sensors, motion detectors, smart locks, video doorbells, indoor and outdoor cameras, and related smart-home devices.
- 24/7 professional monitoring plans — monthly monitoring plans that connect your system to professional monitoring centers staffed around the clock, every day of the year, so trained operators can respond to alarms and dispatch emergency services when needed.
Specific equipment, features, and monitoring services included with your system depend on the plan you select and are described in your service agreement. Monitoring services begin once your system is installed, activated, and connected.
2.SMS / Text Messaging Terms
Howard Communications LLC offers a text messaging program that sends exclusive promotional text alerts to subscribers, including limited-time deals such as free professional installation, discounted monthly monitoring rates, and security equipment upgrades.
How to opt in
You opt in to receive promotional text messages by checking the text messaging consent checkbox when you complete the security quiz on our website and provide your mobile phone number. By opting in, you agree to receive recurring promotional and marketing text messages from Howard Communications LLC at the mobile number you provided. Messages may be sent using an automatic telephone dialing system or other automated technology.
Message frequency varies.
Message and data rates may apply. Your mobile carrier’s standard messaging and data rates may apply to messages we send and to your replies. Check your mobile plan for details.
Consent is not a condition of purchase. Agreeing to receive promotional text messages is not required to purchase any goods or services from Howard Communications LLC.
How to opt out
You can cancel the text messaging program at any time. Simply reply STOP to any text message from us to opt out. After you send STOP, we will send one confirmation message, and you will receive no further promotional text messages from us unless you opt in again.
How to get help
For help with the text messaging program, reply HELP to any message, call us at 678-697-1019, or email us at isaac@howard-communications.com.
Additional messaging terms
- You must be 18 years of age or older to enroll in the text messaging program.
- You represent that you are the account holder for the mobile number you provide, or that you have the account holder’s permission to enroll that number.
- Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier’s network availability.
- Supported carriers include major U.S. carriers such as AT&T, T-Mobile, and Verizon Wireless; the program may not be available on all carriers or in all areas.
- We will never sell, rent, or share your mobile phone number or text messaging consent with third parties for their own marketing purposes.
- If you change or deactivate your mobile number, please notify us at 678-697-1019 so we can update our records.
3.Website Use Terms
This website is provided for informational purposes and to allow you to request consultations, take our security quiz, and learn about our services. By using this website, you agree that you will:
- Use the website only for lawful purposes and in accordance with these Terms.
- Provide accurate, current, and complete information when submitting forms, quizzes, or consultation requests.
- Not attempt to gain unauthorized access to the website, its servers, or any related systems.
- Not copy, reproduce, distribute, or modify website content — including text, graphics, logos, and images — without our prior written permission, except for your personal, non-commercial use.
- Not use the website in any way that could damage, disable, or impair its operation or interfere with another person’s use of it.
We may update, suspend, or discontinue any part of this website at any time without notice. Content on this website, including promotional offers, may change and does not constitute a binding offer until confirmed in a written service agreement.
4.Quotes, Pricing & Agreements
Quotes, package prices, and promotional offers presented on this website or during a consultation are estimates provided in good faith. Final pricing, equipment, installation terms, monitoring fees, contract length, and any applicable equipment charges are set out in the written service agreement you sign before installation. In the event of any conflict between this website and your signed service agreement, the service agreement controls. Promotional offers — including free installation promotions — are limited-time offers, subject to eligibility and availability, and may be modified or withdrawn at any time.
5.Limitation of Liability
To the fullest extent permitted by applicable law:
- This website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Howard Communications LLC, its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website, our text messaging program, or our services, even if we have been advised of the possibility of such damages.
- No security system can prevent all loss, damage, or personal injury. Our equipment and monitoring services are intended to reduce risk, not eliminate it. We are not an insurer of your person or property, and you are responsible for maintaining any insurance coverage you deem appropriate.
- Where liability cannot be excluded under applicable law, our total liability arising out of or relating to the website or these Terms is limited to the amount you paid us, if any, for the services giving rise to the claim, or $100, whichever is greater.
Alarm response times depend on your local emergency services and factors outside our control. Terms specific to your monitoring service, including any liquidated damages provisions, are set out in your signed service agreement.
6.Privacy
We collect the information you provide through this website — such as your name, phone number, email address, and quiz responses — to respond to your requests, schedule consultations, provide quotes, and, where you have opted in, send promotional text messages. We do not sell your personal information. Information you submit is handled in accordance with these Terms, and any questions about how your information is used can be directed to us using the contact information below.
7.Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website or the text messaging program after changes are posted constitutes your acceptance of the revised Terms.
8.Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any dispute arising under these Terms will be resolved in the state or federal courts located in Georgia.
9.Contact Information
If you have any questions about these Terms, our services, or our text messaging program, contact us: